HOME : SUPPORT CENTER
Here at AudioLot we are committed to our customers both before and after the sales process. Perhaps you need
to discuss a particular technique that can be used with your new gear, or maybe you need to get a bunch of questions
answered before you make a decision on what piece you are going to purchase. Over the past few years we've been
watching our customers carefully and have done our best to come up with the support options that make the most
sense for everyone, no matter where in the world you may reside.

Here's a list of our support options:
(or give us a call toll free at (888) 224-3343)


Real-Time Live Chat:
No matter where you are in the world, you can login to your own private chat and speak one on one with an AudioLot
consultant. We've put together this solution using Adobe's Flash technology so that it's quick, functional and
easy to use. You will find a graphical link to this system on every product page on our website.


Talk! Message Forums:
Post messages and get responses from both AudioLot consultants and users from around the world. We put together
a few categories to help make posting questions and information (as well as searching for answers/responses) quick
and easy. There is also a classifieds section to help our customers buy/sell/trade gear with other studio engineers.

Pro Audio Consulting:
Looking to build a studio, enhance your current offerings, or figure out ways to grow your business? AudioLot's pro
audio consulting solutions offer you the ability to work one on one with an AudioLot consultant no matter what your
situation may be. We have the ability to travel anywhere in the world and assist you with putting together the solution
you've always imagined. Read more about this solution by clicking the link above.


Shipping Policies & Guidelines:
AudioLot has customers all over the world and we make it our responsibility to assist you with getting the gear
you need quickly and easily. For most shipments in the continental USA, shipping expenses are covered, and the price
you see on our website, is the price to your door. However, there are many of our customers requiring expedited or
out of the country shipments. This is where everything is laid out in detail, and if you need help, we're always here.


Refund/Return Policy:
AudioLot takes great care in each of our customer's purchases. Have a question about a product, a manufacturer, or
maybe just a question about what the right move is for your studio? We're here to consult with before, during and
after the sale. This is also why we have a strict refund/return policy in place. Before you purchase, we want to
ensure that all your questions have been answered and the gear is right for you. Read the policy here.


AudioLot Studios Demo Room:
Not only do we provide production/recording/mixing services, but we also use the studio as a demo room to help with
the decision making process. We have gear from each manufacturer we deal with and everything is setup in our control
room to allow you the ability to touch, see, and hear in person. We have a full Digidesign ProTool HD|3 Accel system
running on the Mac platform, so you can easily bring your own session when you come to try out a piece of gear. Looking
at a microphone but want to hear it in person? No problem, bring in one of your sessions or create a new one here and
record something with that mic. From compressors/converters, to mics/software, we know that once you hear it in person
you'll fall in love. Call us to setup an appointment today!
audiolot | auralex | brent averill enterprises | dbx pro | eventide | focal pro | furman sound | lexicon pro | lynx studio | mcdsp | monster cable | peluso microphone lab | solid state logic | sonnox | sound performance lab (spl) | soundtoys | source elements
Credit Card Services
all content copyright © 2008 audiolot and/or their respective owners, all rights reserved.

any reproduction, or use of any portion, of this website is strictly prohibited without the expressed written permission of a duly authorized person. these statements are including but not limited to any audio, video, images, code, etc. that may exist on the audiolot.com website or any of its sub domains